Supplier Corrective Action Response Form (SCAR)AESQ – 8D Report Step 1 of 911%Report #Supplier NameSupplier CodeDate Opened Month Day YearTargeted Closure Month Day YearDate Closed Month Day YearClosure Date Month Day YearEffectiveness Check Date Month Day YearD0Implement Immediate containment and preparePart NumberPart DescriptionLot #Customer ContactDiscovered ByCustomer Reference NumberDelivery affected? No YesSuspect root cause identified? No YesRoot cause verified? No YesEmergency Response Action? No YesRecurring problem? No YesIf yes, attach reportMax. file size: 50 MB.Emergency Response Actions takenActionDate Month Day YearActionDate Month Day YearActionDate Month Day YearD1Form the TeamFunction/DeptName First Last PhoneEmail Function/DeptName First Last PhoneEmail Function/DeptName First Last PhoneEmail Function/DeptName First Last PhoneEmail Function/DeptName First Last PhoneEmail Function/DeptName First Last PhoneEmail D2Define the ProblemDefine Customer ExperienceFailure ModeWhat’s wrong with what? and effect (at supplier and at customer)Recurring problem? No YesFailure mode in (D) (P)FMEA? No YesWhat is required by the specification?What’s the specification?Problem source: where in manufacturing process (if known)Record the source of the problem, even your best guessProblem boundaries (Bad parts / Total parts) Sub Supplier : Name Spare Parts Supplier: Name (Other 1) Customer (Other 2) Aircraft OperatorsOther 1Please fill this in if you’ve chosen (Other 1) aboveOther 2Please fill this in if you’ve chosen (Other 2) aboveProblem part earliest known occurrence date Month Day YearProblem part earliest known awareness date Month Day YearProblem part earliest known shipment date Month Day YearAffected part quantification# of parts produced within Problem BoundaryCount of parts produced between the earliest known occurrence and containment in place# of parts affectedOf the population how many were affected?% of parts affectedD3Develop containment actions Eliminate or significantly reduce the effects of the failure mode on the customer#ActionResp.Date Start Month Day YearMetric% Eff.Part IDDate Finish Month Day Year#ActionResp.Date Start Month Day YearMetric% Eff.Part IDDate Finish Month Day Year#ActionResp.Date Start Month Day YearMetric% Eff.Part IDDate Finish Month Day Year#ActionResp.Date Start Month Day YearMetric% Eff.Part IDDate Finish Month Day Year#ActionResp.Date Start Month Day YearMetric% Eff.Part IDDate Finish Month Day YearD4Identify and verify Root Causes Identify & verify all causes that explain the occurrence of the failure mode.#Cause SourceCause DescriptionVerified No YesDate Month Day YearVerification Method#Cause SourceCause DescriptionVerified No YesDate Month Day YearVerification Method#Cause SourceCause DescriptionVerified No YesDate Month Day YearVerification Method#Cause SourceCause DescriptionVerified No YesDate Month Day YearVerification MethodHas Escape Point Causes been addressed No YesCan causes explain differences in IS/IS NOT chart? No YesIdentified Causes in Process FMEA? No YesD5Identify Corrective Action Identify & verify corrective actions to eliminate failure mode’s causes.#Cause SourceSelected Permanent Corrective Action(s)Verified No YesDate Verified/ Planned Verification Date Month Day YearVerification Method#Cause SourceSelected Permanent Corrective Action(s)Verified No YesDate Verified/ Planned Verification Date Month Day YearVerification Method#Cause SourceSelected Permanent Corrective Action(s)Verified No YesDate Verified/ Planned Verification Date Month Day YearVerification Method#Cause SourceSelected Permanent Corrective Action(s)Verified No YesDate Verified/ Planned Verification Date Month Day YearVerification MethodD6Implement Corrective Action Define and execute an implementation plan for the corrective action.#Selected Permanent Corrective Action – PCAPCA Implementation PlanTeam MemberImplementation Date Month Day YearCustomer Concurrence No YesPCA Status#Selected Permanent Corrective Action – PCAPCA Implementation PlanTeam MemberImplementation Date Month Day YearCustomer Concurrence No YesPCA Status#Selected Permanent Corrective Action – PCAPCA Implementation PlanTeam MemberImplementation Date Month Day YearCustomer Concurrence No YesPCA Status#Selected Permanent Corrective Action – PCAPCA Implementation PlanTeam MemberImplementation Date Month Day YearCustomer Concurrence No YesPCA StatusD7Define and plan preventive action Modify systems to Prevent Recurrence of this and similar problems. Recommend systemic improvements.7A#Selected Preventive Action – PAPA Implementation PlanTeam MemberTarget Date Month Day YearActual Date Month Day YearPA Status#Selected Preventive Action – PAPA Implementation PlanTeam MemberTarget Date Month Day YearActual Date Month Day YearPA Status#Selected Preventive Action – PAPA Implementation PlanTeam MemberTarget Date Month Day YearActual Date Month Day YearPA Status7BList similar Processes / Items with the potential of the same defect Beginning a new 8D report for each is highly recommendedProcess / ItemResponsible8D # / Planned Validation Date Month Day YearProcess / ItemResponsible8D # / Planned Validation Date Month Day YearProcess / ItemResponsible8D # / Planned Validation Date Month Day Year7CReview and revise if necessary the following Attach copies of the revised documentsQuality awareness communication RevisedNature of revisionResp.Review Completion Date – Planned Month Day YearReview Completion Date – Actual Month Day YearAttach copy of the revised document(Required)Max. file size: 50 MB.Design FMEA RevisedNature of revisionResp.Review Completion Date – Planned Month Day YearReview Completion Date – Actual Month Day YearAttach copy of the revised document(Required)Max. file size: 50 MB.Process Flow Chart RevisedNature of revisionResp.Review Completion Date – Planned Month Day YearReview Completion Date – Actual Month Day YearAttach copy of the revised document(Required)Max. file size: 50 MB.Process FMEA RevisedNature of revisionResp.Review Completion Date – Planned Month Day YearReview Completion Date – Actual Month Day YearAttach copy of the revised document(Required)Max. file size: 50 MB.Process Control Plan RevisedNature of revisionResp.Review Completion Date – Planned Month Day YearReview Completion Date – Actual Month Day YearAttach copy of the revised document(Required)Max. file size: 50 MB.Work Instructions RevisedNature of revisionResp.Review Completion Date – Planned Month Day YearReview Completion Date – Actual Month Day YearAttach copy of the revised document(Required)Max. file size: 50 MB.Inspection standard – Receiving RevisedNature of revisionResp.Review Completion Date – Planned Month Day YearReview Completion Date – Actual Month Day YearAttach copy of the revised document(Required)Max. file size: 50 MB.Inspection standard – Shipping RevisedNature of revisionResp.Review Completion Date – Planned Month Day YearReview Completion Date – Actual Month Day YearAttach copy of the revised document(Required)Max. file size: 50 MB.PPAP resubmission RevisedNature of revisionResp.Review Completion Date – Planned Month Day YearReview Completion Date – Actual Month Day YearAttach copy of the revised document(Required)Max. file size: 50 MB.Process Change Request RevisedNature of revisionResp.Review Completion Date – Planned Month Day YearReview Completion Date – Actual Month Day YearAttach copy of the revised document(Required)Max. file size: 50 MB.Engineering Change Request RevisedNature of revisionResp.Review Completion Date – Planned Month Day YearReview Completion Date – Actual Month Day YearAttach copy of the revised document(Required)Max. file size: 50 MB.Change Authorization RevisedNature of revisionResp.Review Completion Date – Planned Month Day YearReview Completion Date – Actual Month Day YearAttach copy of the revised document(Required)Max. file size: 50 MB.OtherNature of revisionResp.Review Completion Date – Planned Month Day YearReview Completion Date – Actual Month Day YearAttach copy of the revised document(Required)Max. file size: 50 MB.Relevant QMS practices RevisedNature of revisionResp.Review Completion Date – Planned Month Day YearReview Completion Date – Actual Month Day YearAttach copy of the revised document(Required)Max. file size: 50 MB.Read across action taken RevisedNature of revisionResp.Review Completion Date – Planned Month Day YearReview Completion Date – Actual Month Day YearAttach copy of the revised document(Required)Max. file size: 50 MB.D8Recognize the team Recognize the efforts and success of the 8D team. Report results to customer and all stakeholders8AFollow-up MeetingsPlanned date Month Day YearActual date Month Day YearPlanned date Month Day YearActual date Month Day YearPlanned date Month Day YearActual date Month Day YearPlanned date Month Day YearActual date Month Day Year8BClosure & Sign-offVerificationTitleSignatureDate Month Day YearVerificationTitleSignatureDate Month Day Year8CTeam RecognitionWhen Month Day YearWhereHow
