Supplier Corrective Action Response Form (SCAR)AESQ – 8D Report Step 1 of 9 11% Report #Supplier NameSupplier CodeDate Opened Month Day Year Targeted Closure Month Day Year Date Closed Month Day Year Closure Date Month Day Year Effectiveness Check Date Month Day Year D0Implement Immediate containment and preparePart NumberPart DescriptionLot #Customer ContactDiscovered ByCustomer Reference NumberDelivery affected? No Yes Suspect root cause identified? No Yes Root cause verified? No Yes Emergency Response Action? No Yes Recurring problem? No Yes If yes, attach reportMax. file size: 50 MB. Emergency Response Actions takenActionDate Month Day Year ActionDate Month Day Year ActionDate Month Day Year D1Form the TeamFunction/DeptName First Last PhoneEmail Function/DeptName First Last PhoneEmail Function/DeptName First Last PhoneEmail Function/DeptName First Last PhoneEmail Function/DeptName First Last PhoneEmail Function/DeptName First Last PhoneEmail D2Define the ProblemDefine Customer ExperienceFailure ModeWhat’s wrong with what? and effect (at supplier and at customer)Recurring problem? No Yes Failure mode in (D) (P)FMEA? No Yes What is required by the specification?What’s the specification?Problem source: where in manufacturing process (if known)Record the source of the problem, even your best guess Problem boundaries (Bad parts / Total parts) Sub Supplier : Name Spare Parts Supplier: Name (Other 1) Customer (Other 2) Aircraft Operators Other 1Please fill this in if you’ve chosen (Other 1) aboveOther 2Please fill this in if you’ve chosen (Other 2) aboveProblem part earliest known occurrence date Month Day Year Problem part earliest known awareness date Month Day Year Problem part earliest known shipment date Month Day Year Affected part quantification# of parts produced within Problem BoundaryCount of parts produced between the earliest known occurrence and containment in place# of parts affectedOf the population how many were affected?% of parts affected D3Develop containment actions Eliminate or significantly reduce the effects of the failure mode on the customer#ActionResp.Date Start Month Day Year Metric% Eff.Part IDDate Finish Month Day Year #ActionResp.Date Start Month Day Year Metric% Eff.Part IDDate Finish Month Day Year #ActionResp.Date Start Month Day Year Metric% Eff.Part IDDate Finish Month Day Year #ActionResp.Date Start Month Day Year Metric% Eff.Part IDDate Finish Month Day Year #ActionResp.Date Start Month Day Year Metric% Eff.Part IDDate Finish Month Day Year D4Identify and verify Root Causes Identify & verify all causes that explain the occurrence of the failure mode.#Cause SourceCause DescriptionVerified No Yes Date Month Day Year Verification Method#Cause SourceCause DescriptionVerified No Yes Date Month Day Year Verification Method#Cause SourceCause DescriptionVerified No Yes Date Month Day Year Verification Method#Cause SourceCause DescriptionVerified No Yes Date Month Day Year Verification MethodHas Escape Point Causes been addressed No Yes Can causes explain differences in IS/IS NOT chart? No Yes Identified Causes in Process FMEA? No Yes D5Identify Corrective Action Identify & verify corrective actions to eliminate failure mode’s causes.#Cause SourceSelected Permanent Corrective Action(s)Verified No Yes Date Verified/ Planned Verification Date Month Day Year Verification Method#Cause SourceSelected Permanent Corrective Action(s)Verified No Yes Date Verified/ Planned Verification Date Month Day Year Verification Method#Cause SourceSelected Permanent Corrective Action(s)Verified No Yes Date Verified/ Planned Verification Date Month Day Year Verification Method#Cause SourceSelected Permanent Corrective Action(s)Verified No Yes Date Verified/ Planned Verification Date Month Day Year Verification Method D6Implement Corrective Action Define and execute an implementation plan for the corrective action.#Selected Permanent Corrective Action – PCAPCA Implementation PlanTeam MemberImplementation Date Month Day Year Customer Concurrence No Yes PCA Status#Selected Permanent Corrective Action – PCAPCA Implementation PlanTeam MemberImplementation Date Month Day Year Customer Concurrence No Yes PCA Status#Selected Permanent Corrective Action – PCAPCA Implementation PlanTeam MemberImplementation Date Month Day Year Customer Concurrence No Yes PCA Status#Selected Permanent Corrective Action – PCAPCA Implementation PlanTeam MemberImplementation Date Month Day Year Customer Concurrence No Yes PCA Status D7Define and plan preventive action Modify systems to Prevent Recurrence of this and similar problems. Recommend systemic improvements.7A#Selected Preventive Action – PAPA Implementation PlanTeam MemberTarget Date Month Day Year Actual Date Month Day Year PA Status#Selected Preventive Action – PAPA Implementation PlanTeam MemberTarget Date Month Day Year Actual Date Month Day Year PA Status#Selected Preventive Action – PAPA Implementation PlanTeam MemberTarget Date Month Day Year Actual Date Month Day Year PA Status7BList similar Processes / Items with the potential of the same defect Beginning a new 8D report for each is highly recommendedProcess / ItemResponsible8D # / Planned Validation Date Month Day Year Process / ItemResponsible8D # / Planned Validation Date Month Day Year Process / ItemResponsible8D # / Planned Validation Date Month Day Year 7CReview and revise if necessary the following Attach copies of the revised documentsQuality awareness communication Revised Nature of revisionResp.Review Completion Date – Planned Month Day Year Review Completion Date – Actual Month Day Year Attach copy of the revised document(Required)Max. file size: 50 MB. Design FMEA Revised Nature of revisionResp.Review Completion Date – Planned Month Day Year Review Completion Date – Actual Month Day Year Attach copy of the revised document(Required)Max. file size: 50 MB. Process Flow Chart Revised Nature of revisionResp.Review Completion Date – Planned Month Day Year Review Completion Date – Actual Month Day Year Attach copy of the revised document(Required)Max. file size: 50 MB. Process FMEA Revised Nature of revisionResp.Review Completion Date – Planned Month Day Year Review Completion Date – Actual Month Day Year Attach copy of the revised document(Required)Max. file size: 50 MB. Process Control Plan Revised Nature of revisionResp.Review Completion Date – Planned Month Day Year Review Completion Date – Actual Month Day Year Attach copy of the revised document(Required)Max. file size: 50 MB. Work Instructions Revised Nature of revisionResp.Review Completion Date – Planned Month Day Year Review Completion Date – Actual Month Day Year Attach copy of the revised document(Required)Max. file size: 50 MB. Inspection standard – Receiving Revised Nature of revisionResp.Review Completion Date – Planned Month Day Year Review Completion Date – Actual Month Day Year Attach copy of the revised document(Required)Max. file size: 50 MB. Inspection standard – Shipping Revised Nature of revisionResp.Review Completion Date – Planned Month Day Year Review Completion Date – Actual Month Day Year Attach copy of the revised document(Required)Max. file size: 50 MB. PPAP resubmission Revised Nature of revisionResp.Review Completion Date – Planned Month Day Year Review Completion Date – Actual Month Day Year Attach copy of the revised document(Required)Max. file size: 50 MB. Process Change Request Revised Nature of revisionResp.Review Completion Date – Planned Month Day Year Review Completion Date – Actual Month Day Year Attach copy of the revised document(Required)Max. file size: 50 MB. Engineering Change Request Revised Nature of revisionResp.Review Completion Date – Planned Month Day Year Review Completion Date – Actual Month Day Year Attach copy of the revised document(Required)Max. file size: 50 MB. Change Authorization Revised Nature of revisionResp.Review Completion Date – Planned Month Day Year Review Completion Date – Actual Month Day Year Attach copy of the revised document(Required)Max. file size: 50 MB. OtherNature of revisionResp.Review Completion Date – Planned Month Day Year Review Completion Date – Actual Month Day Year Attach copy of the revised document(Required)Max. file size: 50 MB. Relevant QMS practices Revised Nature of revisionResp.Review Completion Date – Planned Month Day Year Review Completion Date – Actual Month Day Year Attach copy of the revised document(Required)Max. file size: 50 MB. Read across action taken Revised Nature of revisionResp.Review Completion Date – Planned Month Day Year Review Completion Date – Actual Month Day Year Attach copy of the revised document(Required)Max. file size: 50 MB. D8Recognize the team Recognize the efforts and success of the 8D team. Report results to customer and all stakeholders8AFollow-up MeetingsPlanned date Month Day Year Actual date Month Day Year Planned date Month Day Year Actual date Month Day Year Planned date Month Day Year Actual date Month Day Year Planned date Month Day Year Actual date Month Day Year 8BClosure & Sign-offVerificationTitleSignatureDate Month Day Year VerificationTitleSignatureDate Month Day Year 8CTeam RecognitionWhen Month Day Year WhereHow
